Introduction
Welcome to All4 Electrical. We are committed to protecting the privacy and security of our users and clients. This privacy policy provides details on how we collect, use, and protect your personal information in accordance with the UK GDPR.
1. Data Controller All4 Electrical is the data controller responsible for your personal information. Contact us at our official email or postal address for any privacy-specific queries.
2. Information We Collect
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- Contact Information: Includes your name, address, email address, and telephone number.
- Service Details: Information about the services you inquire about or contract us to provide.
- Payment and Billing Information: Details about your payment methods and billing details.
- Interactions with our Website: This may include IP addresses, device information, and browsing data (collected via cookies).
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3. How We Use Your Information
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- To provide and manage our services.
- To communicate with you, including sending bills and service updates.
- For customer support and to respond to your inquiries.
- For internal record keeping and legal compliance.
- For improving our services and offerings through analysis of information.
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4. Lawful Basis for Processing We process your personal data under the following lawful bases:
- Contractual Necessity: For the fulfillment of our services.
- Legal Obligation: When complying with legal requirements.
- Consent: Specifically for marketing purposes or other types of processing for which we obtain your consent.
5. Data Sharing and Disclosure We do not share your personal data with third parties except as necessary to fulfill our business obligations, comply with laws, or protect our rights. Where third-party services are used, they are subject to confidentiality agreements and compliant with GDPR.
6. Data Security We implement security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.
7. Your Rights Under the UK GDPR, you have rights including:
- Access to your personal data.
- Correction of incorrect or incomplete data.
- Deletion of your personal data.
- Object to processing of your data.
- Data portability.
8. Cookies and Tracking Technologies Our website uses cookies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.
9. Changes to This Policy We may update this privacy policy from time to time. All changes will be posted on this page.
10. How to Contact Us If you have any questions about this privacy policy or our treatment of your personal data, please contact us at [email and/or postal address].
11. Effective Date This privacy policy is effective from 1/3/2024.